Privacy Policy

Information we collect

• Account information such as email address and authentication identifiers.
• Name, phone number, delivery address, and saved-address information.
• Order details, selected products, payment status, and payment references.
• Messages and information you provide when requesting customer support.

How information is used

We use information to operate customer accounts, calculate checkout totals, process and verify orders, arrange delivery, prevent misuse, provide order tracking, respond to support requests, and comply with legal obligations.

Payments

Payments are processed through Razorpay. We receive payment identifiers and status information needed to verify and fulfil an order, but our website does not directly store your full card number, CVV, UPI PIN, or banking password. Razorpay processes payment information under its own privacy and security terms.

Service providers

Information may be shared with providers that support authentication, hosting, database services, payment processing, shipping, fraud prevention, and customer support, only as reasonably necessary to provide those services.

Retention and security

We retain information for as long as reasonably needed for orders, support, accounting, fraud prevention, and legal compliance. We use reasonable safeguards, but no internet service can guarantee absolute security.

Your choices

You may contact us to ask about correction or deletion of eligible personal information. Some records may need to be retained for legal, accounting, security, or dispute-resolution purposes.